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Hannaford security breach, 4m cards stolen

The theft of an estimated 4.2 million credit and debit card numbers from Hannaford Bros. grocery stores in the New England area appears to be the result of malware. In a letter cited by The Boston Globe from Hannaford Bros. to Massachusetts Attorney General Martha Coakley and the state’s Office of Consumer Affairs and Business Regulation, the company said that the data breach it disclosed on March 17 involved malicious software that was found on computer servers at about 300 of the company’s stores. The software reportedly intercepted credit card data during checkout and sent captured information overseas, according to the letter.

While Hannaford has acknowledged that up to 4.2 million credit and debit card numbers were compromised, it said there’s no evidence to indicate that cardholder names and addresses were stolen. The company has said it continues to investigate the incident. The Secret Service is conducting its own investigation. “In this case, it looks like the hackers exploited the weakest link,” said Chris Andrew, VP of security technology at Lumension, a security management company. Slavik Markovich, CTO of database security company Sentrigo, observes that the attack is unusual in that the thieves attacked the endpoints of the network, rather than accessing the endpoints to reach a central data repository. He said he believes the attack was specially crafted to affect Hannaford’s systems.

Source: InfoWeek

Comments (25)

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  1. Onyx
    April 2nd, 2008 | 11:38

    2008 and this still happens. Pretty sad.

  2. Ksawery
    April 2nd, 2008 | 11:47

    ppl get pwned all the time, lol

  3. dannyboy
    April 2nd, 2008 | 11:58

    We need death penalty for hackers. This is serious crime.

  4. Froob
    April 2nd, 2008 | 12:05

    They should have fucкing used KASPERSKY…I bet they had Norton instead

  5. satake
    April 2nd, 2008 | 12:08

    Don’t you Americans see any thing else other than death penalty? Pretty sad =\

  6. Coma
    April 2nd, 2008 | 12:41

    He said he believes the attack was specially crafted to affect Hannaford’s systems.

    DOH! This sort of thing doesn’t work unless you do it on a case by case basis!

  7. banker
    April 2nd, 2008 | 12:42

    I work for Bank of America’s consumer credit card fraud department and we are reissuing most of our cards that were involved in this. Giant pain in the a$$

  8. Blobsters
    April 2nd, 2008 | 12:48

    @10 how did you know that #8 was an american? Sounds to me like you already have prejudgment, possible led on by sheer jealousness of our superiority in the computer world.

  9. Thiseas
    April 2nd, 2008 | 13:10

    http://thehoot.net/articles/2656
    http://www.hannaford.com/credit_card_security/index.htm
    “…Hannaford spokesperson said there’s no evidence to indicate that cardholder names and addresses were stolen”.
    You can feel safe now, there won’t be any “thank you” letters from the fraudsters! An inspired statement, and in the meanwhile “So far fewer than 2,000 cases of fraud have been linked to the breach…but that number will -potentially- grow” and “Unfortunately [a credit card number and expiration date] is enough data to do fraudulent charges later”, no sh!t Sherlock! but in the end “…this event only serves to strengthen our commitment to you“(!!) -President and CEO of Hannaford. Hilarious, he’s obviously on something, probably expired too.
    Unbelievable but these are the guys you shop from.
    Best of luck, you’ll need it for next time.

  10. Johno
    April 2nd, 2008 | 13:20

    lol, how they got the software onto 300+ computers id beyond me. Maybe they should hire security system analysts who know what the hell they’re doing and not just doing lollygagging.

  11. KingHorror
    April 2nd, 2008 | 13:30

    This happened to my hometown’s hannaford

  12. Oriacle
    April 2nd, 2008 | 13:41

    Makes me think inside job.

  13. Critchki
    April 2nd, 2008 | 13:49

    Maybe the workers shouldn’t accept every ad they see.

    “You win a car, just click here and download this spyware”

    Oh, clickeh!!

  14. worldsocialism.org
    April 2nd, 2008 | 17:26

    Those crazy Russians…

  15. Dr Taco
    April 2nd, 2008 | 17:29

    it happened with EVERY hannaford. mainly bigger banks have had the more fraudulent business going on like T.D. Banknorth, Bank Of America, Keybank. but local banks havent had any troubles. but i think td banknorth already stated that there has been about over 4,000 fraud charges to cards already.

  16. L1feless
    April 2nd, 2008 | 17:44

    Directly relating to this article I would be interested in knowing what malware was loaded onto the PC’s. More specifically how…

  17. Chekov
    April 2nd, 2008 | 23:38

    We’ll be after the nuclear wessels next….

  18. Jelly
    April 2nd, 2008 | 23:40

    I work at Hannaford, so trust me, I’ve been dealing with this exclusively for the past two weeks. It’s a good thing that Hannaford doesn’t collect personally identifiable information from its debit/credit card customers, because if we had names and addresses taken as well, those customers could be victims of identity theft. It may be inconvenient, but it could be much, much worse.

  19. Not Stupid
    April 3rd, 2008 | 02:47

    Inside Job!

  20. sleepy
    April 3rd, 2008 | 06:21

    I do not believe this is an inside job. If what that analyst is saying to be true then it all that is required is to get some idiot to click on a link which would auto run and propagate through the network. The endpoints were target for a reason. If it were an inside job then… why?

  21. Simpsons225
    April 3rd, 2008 | 07:58

    @8 Blobsters: “Sounds to me like you already have prejudgment, possible led on by sheer jealousness of our superiority in the computer world.”

    That is a perfect example of IGNORANCE!
    Come on, even Europe is far ahead of the US when it comes to technology.
    Also, how in the world could you refer to a non-existent post at your time of writing? Just to correct you, it was #5 and not #10, jeez.
    If you seriously thought it would make you sound smart, well, you just proved the exact opposite to thousands of people, congratulations.

  22. lala
    April 3rd, 2008 | 09:25

    forget KASPERSKY they should use avi way better. and why all of a sudden with the change of dates in pots?

  23. lala
    April 3rd, 2008 | 09:25

    woops i mean avg anti virus.

  24. Willdolla
    April 3rd, 2008 | 23:23

    By 2010 every american will have their Identity stolen atleast once….mine has been.

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    April 4th, 2008 | 06:15

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